Shipping policy

Shipping Policy

All wine shipments require the signature of an adult 21 years of age or older at the time of delivery. Please ship to an address where an adult will be available during business hours — a business address often works best. Our carriers cannot leave wine unattended.

Orders ship via FedEx from our fulfillment facility in Napa Valley, California. Ground, 2-Day, and Priority Overnight services are offered at checkout; rates reflect our actual shipping costs.

We ship only to states where direct-to-consumer wine shipment is permitted by law. If your state is not available at checkout, we are unable to ship to you at this time.

During periods of extreme heat or cold we may hold your shipment and ship on the next appropriate weather window to protect the wine. We will notify you if your order is held. Expedited services are recommended during summer months.

Local pickup can be arranged for select orders — contact us before ordering.

This site sells alcohol and is intended for adults 21 years of age or older; by placing an order you represent that you and the recipient are at least 21.

Questions about your shipment? Contact us at info@cartercellars.com and we'll take care of it.